If you want to return an item to ECOROLL, please download the attached returns form. After completing this form, please follow the steps below to ensure a smooth processing of your returns:
- Please get in touch with ECOROLL (send an Email to mail[at]ecoroll[dot]de or call +49 5141 9865-0) or your dedicated sales person in order to support you with the selection and commissioning of a parcel service or forwarding agency.
- Please use appropriate packaging and enclose the completed returns form.
- Ensure sufficient postage, because we will not accept freight collect parcels. Postage will be refunded afterwards.
Returns Form 195 KB